Contact Us
Sarah Richardson
Customer Service
Steve Deckert
Technical Support
Phil Stewart
Technical Support
Veronica Moist
Customer Service
DECWARE / High Fidelity Engineering
75 S. Riverview Drive, East Peoria IL 61611
(309) 822-5255
NOTE: Our phone hours have changed to Monday ~ Friday from 10 A.M. to 5:00 P.M.
ONLINE TROUBLESHOOTING
Use this AI to find out what is causing the problem in your system right now.
Other Online Support
Get answers to any audio related questions quickly in our support forums
A great place for information about our product design and insights about audio
Print this form and include it with your return. Sending without will cause delays.
See where you're at on our real-time order page. Check the status any time.
We have a Youtube channel with lots of videos, many of which are not on this site.
We have a Facebook page with groups that do not appear in our support forums.
Read our policies if you have any questions about how we do things.
Mods for your amps, prices, and what they do.