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Steve Deckert / DECWARE
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Decware Customer Service

Sarah Richardson

Customer Service

Steve Deckert

Technical Support

Phil Stewart

Technical Support

Veronica Moist

Customer Service

NOTE:  Our phone hours have changed to Monday ~ Friday from 10 A.M. to 5:00 P.M.

DECWARE / High Fidelity Engineering

75 S. Riverview Drive, East Peoria IL 61611

(309) 822-5255

CUSTOMER SERVICE

Customer appreciation list is where we send coupons for special discounts on Decware products and do new product announcements.

Thank-you

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TECHNICAL SUPPORT

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Customer appreciation list is where we send coupons for special discounts on Decware products and do new product announcements.

Thank-you

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ONLINE TROUBLESHOOTING

Use this AI to find out what is causing the problem in your system right now.

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CUSTOMER APPRECIATION LIST

Use this form if you just want to get on our mailing list.  

Customer appreciation list is where we send coupons for special discounts on Decware products and new product announcements.

Thank-you.

CHANGE YOUR EXISTING ORDER

Use this form to change an existing order.

Change to:

NOTE:  Orders can not be changed after you get your 'parts pulled' email signifying that your amplifier is being built.

Thank-you

Decware Customer Service

Online Support

Get answers to any audio related questions quickly in our support forums

A great place for information about our product design and insights about audio

Print this form and include it with your return. Sending without will cause delays.

See where you're at on our real-time order page.  Check the status any time.

We have a Youtube channel with lots of videos, many of which are not on this site.

We have a Facebook page with groups that do not appear in our support forums.

Read our policies if you have any questions about how we do things.

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customer list
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