Troubleshoot your amplifier online
Answer the questions below to find out what's wrong with your amplifier.
Please call Decware and have a live consultation where you can explain what has happened to a real person. If you just got the amplifier brand new and are having this problem it is likely shipping damage. If the amp has worked for a long time and then just started -- this could also be shipping damage that created an intermittent connection inside the amp that simply took this long to show up.
We can help you figure out if the amp needs to come back for repair by phone.